FAQs

FAQ’s

For Families

Are full-time nannies available on Nounou Neighbors?

No.  We specialize in sitting in the traditional sense and not in nannies.  Our sitters provide occassional sitting such as for a night out, for weekend activities, for after school and during the summer.  We do have the occasional sitter available for a daytime activity  during the week (depending upon sitter availability).  You may be able to find an after-school nanny or summer nanny on Nounou Neighbors but it is not our focus nor is it guaranteed.

What sets Nounou Neighbors apart from other sitter websites?

We personally interview, coach and train each sitter.  We also perform a criminal background check in Johnson County, Kansas District Court and all Missouri County Courts prior to them being approved to be featured on the website. Nounou Neighbors has built a unique system that sends a text to each sitter when a family posts a job and allows the family to receive a list of sitters interested in their job that contains the sitter’s name, phone number and a link to their site profile.

How much does it cost to access the website?

$15 a month (first month is $50, which includes a one-time registration fee of $35).  If you sign up for a year membership your registration fee is waived and your first month is free.  There is no contract or long-term commitment.  Your credit card on file will be billed monthly on the day of the month you registered if you are paying by the month, or on the day of your one year anniversary if you prepay for one year of access.

How do I find a sitter?

Once you have registered to access the website and completed your profile, simply fill out a form to create a job seeking a sitter.  You will specify the type of service needed, dates/times needed, your location, your contact info, the amount you want to pay, and how long until you a want response (generally, the longer you set your response time for, the more sitter replies you will get, as you will receive them all in one text at the expiration of your response time).  All of our sitters will then receive a text message with your job details.  After the response time has expired you will receive a text message with a list of sitters who are interested in your job.  The list will contain their names, cell phone numbers, and a link to their profile.  You can then contact the potential sitters and work out the details.

How do I pay my sitter?

You will pay your sitter directly.  Nounou Neighbors does not charge any fees or percentages on what you pay your sitter.

Does Nounou Neighbors run background checks on the sitters?

Sitters over 18 are criminally background checked in Johnson County, Kansas District Court and all county courts in Missouri.  Many of the sitters on Nounou Neighbors are minors.  Juvenile court records are generally not public records so any background check performed on minors would be unlikely to provide to any information. We also ensure that each sitter on our website has a profile picture and biography and we personally conduct a coaching and training session with each sitter.  We do encourage families to ask sitters for references and families are welcome to perform their own background checks if it gives them peace of mind.

For Sitters

How much does it cost to access the website?

Nothing.  There is no charge for sitters to access the website, register, and create a profile.

How much of my fee does Nounou Neighbors take?

Nothing.  You will be able to keep 100% of the payment you receive from your family.  There is absolutely no charge or fee for sitters to use Nounou Neighbors.

How do I get jobs on Nounou Neighbors?

Create an account and complete your profile and upload a picture.  You will then be contacted by Nounou Neighbors to schedule your interview and training session.  Then after your background check and approval following your interview and training session, you will be entered into Nounou Neighbors text messaging system.  When families post a job request you will receive a text message with the details of the job. If you are interested and available for the job simply click on the link to be opted-in for the job.  You will then be contacted directly by the family to work out the details if they would like to consider you for the job.

How do I get paid?

You will be paid directly by the family based upon the agreed upon rate with the family and the time you worked.  Nounou Neighbors has no involvement in the payment process.